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  • Frequently Asked Questions

    How do I place an order?

    To place an order at you simply select an item, choose your colour and preferred size and select ‘Add To Cart’.

    In the top right hand corner their will always be a cart icon with all items you’ve added displayed when you hover over the symbol. Click on the icon if you want more details. On the ‘Cart Page‘ you can change quantities of items and remove them. You can also see the shipping options and the ‘Checkout‘ button which will take you to the next steps to finalise your order.

    How do I view my cart?

    Select the cart icon on the top menu, this will take you to our cart page. Alternatively click here

    How do I checkout?

    On the ‘Cart Page‘ you’ll see a quick view of your items and also a ‘Checkout’ button. Select this and it will take you to the final steps to complete your order. Alternatively click here

    Did we receive your order?

    You can view your order history on your account page. This can be found in the bottom Customer Care menu on our website. If you don’t see the order you’ve just place please contact us at If you can’t find your account page click here

    Can I edit my account details?

    Yes you can! Once you login to your account head to the ‘Account Details‘ tab. From here you an edit and add information to your account.
    Click here to go to your account.

    Where do I edit my billing & shipping address?

    When you login to your account click the ‘Addresses‘ tab you can edit or add a Billing or Shipping address..

    When will my order be sent?

    Usually the next business day after you place your order!

    If you need anymore information contact us at or head to our ‘Contact Us‘ page.

    How can I contact Rivalry?

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